Client/service refusal


Your True Colors, reserve the right to refuse any services should we feel the service requested is not up to our standards, or may compromise the integrity of the hair.


Your True Colors,  also reserve the right to refuse service to any clients should they feel threatened due to verbal or physical abuse of any sort. Any sort of behavior will not be tolerated, and will be dealt with accordingly.


Parking


Street parking, make sure it is on the same side of the house to facilitate OC TRANSPO'S route.


Please note: ​When you arrived at the salon, three hours parking policy. City of Ottawa will mark your tires. 



Cancellation


24 hours notice is requested for any movement or cancellation of appointments. Failure to do so will result in a 50% charge of the missed appointment, applied to your next visit.


Pricing


Please note that all prices listed are a base price. Prices can vary depending on many factors including hair length, texture and/or creative process. Thank you for your understanding. 


Method of payment


Cash, cheque or e-transfer ( done before leaving the salon )



Loyalty card

( as of January 2017 )


Get four color services and on your fifth color services get 20% off on regular services up to a maximum of $30 per client.


Excludes

Color correction

 Fashion color technique

Special technique

-Balayage

-Ombre